Communication Concepts International, Inc. offers several communication training programs designed to fit a variety of needs. Program summaries follow:

EFFECTIVE COMMUNICATIONS PROGRAM
      ** our most popular program **

1 1/2 DAY EFFECTIVE COMMUNICATIONS PROGRAM
Conducted on-site or at a location of the client's choice.
**See Sample Agenda**

• This program will consist of front-line managers, mid-to-upper level managers, potential/recently promoted individuals, & executives from various industries, organizations & professions.
   
• Seating is limited to a maximum of 8 participants per session which allows greater individual attention from, & interaction with, The Trainer.
   
• Expert videotape feedback & analysis. We will identify your strengths & also address specific issues, challenges, & concerns. We then work together to enhance each participant's overall communication style.
   
• Optional, upon request: Telephone call by the Trainer to speak with the participant prior to the program to discuss & address specific issues & goals; determine objectives.
   
• Optional, upon request: Telephone call by the Trainer to speak with the participant's manager prior to (&/or after) the program to discuss specific goals, issues, concerns, & areas he/she feels the Trainer should be aware of & the individual should focus on.
   
• Pre-work informational packet sent to every participant & manager upon registration which will provide additional insight to assist Trainer in dealing with each person's goals & objectives.
   
• Understanding personal communication styles; learning the importance of nonverbal communications: Posture, gestures, eye contact, body language, facial animation; maximizing the the power of your voice; enhancing your overall image & style.
   
• Controlling tension, anxiety & stress in your personal life & in the workplace.
   
• Organizing & delivering messages using our unique system, The Focal Point Factor Method™.
   
• Implementing The Focal Point Factor Method™ into business presentations as well as everyday communication in both formal & informal settings & meetings.
   
• Handling challenging questions, difficult situations, last minute changes, & interruptions. By learning to "think on your feet" you will become more focused, credible & relaxed.
   
• Ongoing assistance & support after the program at no additional charge. This includes telephone calls, emails & faxes to CCII.
   
• THE EFFECTIVE COMMUNICATIONS PROGRAM ALSO INCLUDES: The Focal Point Factor Method™ FLASH DRIVE ALONG WITH NUMEROUS, RELEVANT ARTICLES OF INFORMATION REGARDING OVERALL COMMUNICATION ENHANCEMENT, THE ART OF SELF-PROMOTION, INTERVIEWING TIPS, & THE BOOK: "BUFF & POLISH: A PRACTICAL GUIDE TO ENHANCE YOUR PROFESSIONAL IMAGE AND COMMUNICATION STYLE" WRITTEN BY KATHRYN J. VOLIN, PRESIDENT OF CCII.

CALL 612-237-8778 FOR MORE INFORMATION

CUSTOMIZED EXECUTIVE COACHING PROGRAM

• The Customized Executive Coaching Program is an in-depth, one-to-one coaching program concentrating on specific issues, goals, & objectives most critical to each client.
   
• Initial assessment with client prior to first session, via telephone, at no additional charge (approximately 30 minutes).
   
• Flexible times & schedules to prepare you for a particular event or presentation.
   
• Coaching is conducted at a location of client's choice.
   
• Receive expert assistance when facing crucial communication/media situations.
   
• Understand & enhance your overall communication style & image; address wardrobe concerns; "Buff & Polish" your professional appearance; increase believability.
   
• Maximize your voice, body language, & platform skills.
   
• Prepare for important presentations & meetings using our system, The Focal Point Factor Method™; reduce preparation time; simplify your message; become a dynamic, confident, relaxed speaker.
   
• Plan effective strategies to meet your objectives and strengthen your ability to make a greater impact with your listeners using our system, The Focal Point Factor Method™.
   
• Ensure that all of your verbal & visual communication delivers consistent messages & produces positive results using our unique system, The Focal Point Factor Method™.
   
• Includes extensive & professional videotape feedback & analysis.
   
• This program is strongly recommended for company leaders, high-level executives, potential & promoted managers, business owners, entrepreneurs, & self-employed individuals.

NOTE: For all customized programs, Communication Concepts International, Inc. will discuss specific criteria, goals & objectives with client to achieve maximum results.

Programs are subject to Trainer availability & can be conducted on-site, or at any location chosen by client: Locally, nationally, or internationally.

Cost is on a per person/group basis.

Call us at 612-237-8778 to discuss your organization's specific needs.