October 27, 1996


Kathryn J. Volin
Executive Vice President
Communication Concept International, Inc.
Suite 1090 International Plaza
7900 International Drive
Minneapolis, MN 55425

Dear Kathryn:

I wanted to let you know how much I enjoyed your seminar on Executive Speaking. It was one of the most worthwhile classes I've participated in since beginning my career with Nestle'. I would recommend it to anyone required to give presentations, large or small.

Thank you for your continued help and support of Nestle' Brands.

Sincerely,

NESTLE BRANDS

Kelli Klingensmith
Account Manager

KK/ms