Kathryn J. Volin
President
Communication Concepts
International, Inc.
Suite 1090 Plaza
7900 International Drive
Minneapolis, MN 55425

March 11th. 1994

Dear Kathryn:

I thoroughly enjoyed your Effective Communications Seminar. I am involved in making high level presentations on a weekly basis and the techniques that I learned from you will certainly enhance my communication skills. The use of the Focal Point Factor is the key. The session on the use of visuals will impact future presentations. The teaching and training methods that you utilized were excellent. I am strongly recommending your seminars to other colleagues at H.B. Fuller.

Once again, many thanks for all the help and look forward to future seminars.

Kindest regards,

Mr. Roland A. Foubert
Worldwide market Development Manager
H.B. Fuller Company
Linear Products Division
417 NW - 136th Street
Vancouver, WA 98686