BOB ANDERSON Bob Anderson, Vice President of Communication Concepts International, Inc. has more than 18 years of sales, management and training experience.  He has successfully provided training and consulting services for a variety of companies including:

Inc. Magazine Great Clips 3M Supervalu Verizon Marshall Field’s MPI Embassy Suites Remington Hotel Corporation Imation Corporation Ikon Office Solutions Target Corporation Preferred One Cygnus Expositions

Presentation Specialties: 

• Leadership (Why don’t our people do what they know they should?)

• Professional and Personal Life Planning

• Negotiations (Knowgotiations…the power of knowledge in action)

• “Hello!” (Involved focused listening)

• Effective Communications®

• Creating Customer Loyalty (The magic five)

• Focal Point Selling® (Selling to the customer’s buying emotions)

• Telephone Skills/Voice Mail Techniques

“The session with Bob was a great success. He was able to engage even the more quiet individuals; and I was pleased with the degree to which people participated. Bob’s energy and enthusiasm was contagious. His use of humor and real world examples aided in making the subject matter more interesting and applicable to work.”
Mary Becker, Manager of Provider Reporting and Analysis
Preferred One

“THANK YOU! Once again, you delivered a star performance. The feedback that I have received regarding your workshop is outstanding. The participants learned a lot, walked away with a plan of action, and had a lot of fun doing it. Thanks for continually making us look good!”
Lora Peterson, M.A. Training Manager
Great Clips, Inc.

“The presentations by Bob Anderson have been rated excellent by every participant. Bob has the unique ability to not only teach a subject, but also allow participants to have fun while they learn. The participants have indicated that the knowledge gained during the presentations, is knowledge they can take back to their jobs and begin putting to practical use.”
Mary Villarreal, Sr. Vice President of Human Resources
Remington Hotel Corporation